Device

How do I change the location of my device?
Go to "Device" > "Settings" > "Device Location" Enable location services on your phone Add a new location and verify ...
How do I adjust LED brightness?
Go to "Device" > "Device Settings" Scroll to LED brightness Adjust the cursor to your desired LED brightness Please note that it...
How many timers can I set?
You can set up to 20 timers at a time for each Ambi Climate device. Each timer performs one action so make sure to set one for on and one for off! Click he...
Will I lose my data if I change phones?
The data collected from your device is stored in the cloud and you can access them using any iOS or Android devices with your app login. 
I accidentally removed my device, how do I get it back?
It is important that you do not reset your hardware if you had accidentally removed your device, or you will lose the data associated with that device. Keep...
My device keeps disconnecting
If you see in the app that it shows "We are updating your device status..." this does not always mean your device is disconnected. Force quit the ...
How to keep my device's firmware updated?
Ambi Climate will automatically update to the latest firmware as long as it is plugged in and has access to stable WiFi connection. You may notice that you...
What is the latest firmware version?
The current hardware version for the Ambi Climate 2 is 800.
What to do if the temperature/humidity readings is different from sensors you have nearby
If you have a thermometer or humidity sensor in the room and feel that the readings from Ambi Climate is different, you can calibrate the sensor readings. ...
Why is my device disconnected?
Occasionally, users may face internet connectivity or server availability issues while using the Ambi Climate app.  "Check your internet connection&qu...